| |
Request
information online
or call 1 (888) 303-8088 |
| |
|
| Q |
Will
the tutor come to our home? |
| A |
Yes.
The tutor will come to your home. If it is more convenient,
you can meet at a coffee shop, library or office depending on
your preference. |
| Q |
What
times and days are the tutors available? |
| A |
It
depends on the individual but tutors are usually free after
4 or 5 p.m. during the week and have flexible weekends. |
| Q |
How
do I schedule tutoring? |
| A |
You
can either call us at 1 (888) 303-8088 or complete our online
request
form for more information. We will match you with the best
tutor available and have them call you within 24 hours to schedule
an appointment. |
| Q |
What
does it cost? |
| A |
We
offer tutoring by the hour as well as pre-paid packages at a
discounted rate. Please call 1 (888) 303-8088 or complete our
online request
form for current pricing. There are no long-term commitments
required. Sessions can be cancelled at no charge if notice is
given 24 hours in advance. We are accredited members of the
Better Business Bureau and guarantee your satisfaction or your
first session is free. |
| Q |
Do
your tutors have experience working with learning disabilities
(ADD, ADHD, etc.)? |
| A |
Yes.
Most of our tutors have experience working with students that
have ADD or ADHD. Some tutors may have more advanced training
for conditions such as Asperger's or Dyslexia. A customer service
representative can provide more information regarding a specific
tutor's background. |
| Q |
How
is your program different from a learning center? |
| A |
When
students enroll at a center, they are first given a multiple
choice test. For each incorrect answer, the student will repeat
the question until they get it right using a worksheet. This
method relies on repetition and memorization and is a slow
process. 3 students work with 1 teacher for 50 minute sessions.
We believe that students
who learn this way are in the minority. With a 1 to 1 student/teacher
ratio, we are able to help students keep pace with current
assignments and tests and correspond directly with teachers
when necessary. |
| Q |
How
do you find your tutors? |
| A |
We
use a variety of sources but all of our tutors must meet the
same requirements: 3 or more years of teaching or tutoring experience,
a college degree, and a 50 state background check. Many of our
tutors are credentialed teachers, some are working professionals,
but everyone has a passion for education. More than 60% of our
workforce have graduate degrees. |
| Q |
How
often will the tutor need to come? |
| A |
It
depends on the student and the material being covered. The average
session is 1-2 hours long and the tutor will usually come 1-2
days per week (mostly based on attention span). Generally K-8th
grade sessions will run for 1 hour and 9th grade or older will
be longer, usually 1-2 hours each. Our tutor will work with
you for as long or as often as can be accommodated. You can
request a different tutor or cancel at any time if you are not
seeing positive results. |
| Q |
How
soon can we get started? |
| A |
After
you contact us with your information by calling 1 (888) 303-8088
or completing our online
request form, we can have a tutor call you within 24 hours
to schedule your first appointment. |
| Q |
What
if it is not a good “fit” with the tutor? |
| A |
All
of our tutors are qualified regarding the subject material but
occasionally their personality or schedule might conflict with
a student. Please let us know and we will try to find a replacement
tutor to work with you. |
| Q |
Do
you provide an initial assessment? |
| A |
Yes. Your
tutor will conduct an informal assessment during the first meeting.
They will set goals, contact teachers if necessary, and setup
a regular schedule for tutoring. We may also determine that
additional tutors are needed to help with other subjects. We
do not offer a formal "diagnostic" test as we work
with current assignments and do not teach a separate curriculum. |
| Q |
Do
you have a cancellation policy? |
| A |
Yes. You are
required to provide your tutor with at least 24 hours notice
if you need to cancel a scheduled meeting otherwise you will
be charged for 1 hour of tutoring at the regular (non-discounted)
rate. |
| Q |
Where
do you offer tutoring services? |
| A |
We currently
offer in-home tutoring services for more than 20 subjects
nationwide. To learn more about specific locations where we
offer tutoring, please select your city below:
Atlanta
Austin Baltimore
Bend Charlotte
Chicago Cincinnati
Colorado Springs
Columbus Dallas
Denver Detroit
Grand Rapids Hartford
Houston Indianapolis
Irvine Kansas
City Las Vegas Los
Angeles Minneapolis
New York City Philadelphia
Phoenix Portland
Raleigh Richmond
Rochester Sacramento
Saint Lewis Salt
Lake City San Diego
San Francisco San
Jose Seattle |
